Group Buys and Cancellations

Change of mind and cancellations are possible (subject to change of mind fees) during the Group Buy period.

However, we encourage all customers to make sure that you are 100% certain of your purchase before committing to them.

Cancellations and refunds of group buy products will not be possible after the group buy window as the nature of the sale is for custom manufactured products and cannot be cancelled once submitted to the manufacturer.

Please visit the NSW Fair Trading website here for more information on your consumer rights.